Thrills Casino is a fresh new casino, developed in Scandinavia and licensed and regulated by Malta Gaming Authority as well as the UK Gambling Commission. The brand was launched in 2013 and introduced the industry to plenty of great innovations!
Thrills Casino is a flash browser-based casino making use of games from multiple top software providers, they have popular welcome offers and a great loyalty program. The site also has a fun quirky design with some mad scientist/stuntman type characters roaming around the simple layout.
It’s always exciting when an eccentric new casino comes out, but let’s finds out exactly how Thrills Casino stacks up on our casino tests.
PROS & CONS
Pros:
- Innovative 24/7 Rewards
- Big game selection
- Loyalty Program
- Real cash extra spins
Cons:
- No Welcome Bonuses for UK customers
- Limited hours Customer support (09:00 – 23:00)
- Restricted countries
CATEGORY OVERVIEW
1. Casino-Bonus
No casino bonuses for UK customers
Unfortunately, Thrills have withdrawn their welcome bonus for UK customers. But don’t be disheartened as Betway have put on a great bonus deal should be capable of giving you a decent boost on your casino gaming profits. This can give you a 100% matched deposit bonus of anything up to £250. New customers can access this deal by making a £20 deposit, but you need to rollover your deposit 50x within seven days to get your bonus funds
Casino Environment: Always Entertaining With 24/7 Rewards
While assessing the online provider for the various test areas, we found that Thrills Casino offers a tailor made Bonus-O-Meter aimed to stimulate an increase in gameplay. The way that this special feature is structured is that players are guided to be on the lookout for bonus rounds in order to enter and unlock “treasures”. This feature creates a permanent sense of “what’s next” with bonuses seemingly around every corner.
The Thrills Casino is quite simple in terms of navigation and finding important tabs such as games and promotions are relatively easy. The layout structure renders all tabs and menus on the left shoulder found on the homepage. The theme is minimalist allowing players to only refer to one side of the screen if they need to navigate anywhere.
Design
The site’s design is relatively basic at first glance. During the Thrills Casino test, we found that even though it seems basic the concept behind the brand is to create an environment of freedom per say. The brand goes further by incorporating a highly detailed character with different expressions and postures, depending on the link clicked, to somewhat emphasize the nature of the offer. This is quite a smart move from a branding point of view in our Thrills Casino opinions. Furthermore, players are able to see all the available offerings in a scroll down thumbnail menu with one click access under the headings; Featured, Live Casino, Video Slots, Jackpots, The Classics, Classic Slots, Bonus-O-Meter and Other Games.
Performance
Reviewing the overall site itself, we find that it’s somewhat basic in nature, with a similar look and feel to the average Microsoft Windows Aero theme (It could easily pass as part of your desktop when open). Navigation is quick due to minimal background graphics which has a direct positive effect on loading times. Additionally, the casino incorporates lots of Flash media in its graphics as it also aids in speeding up the response rate when clicking about.
During our Thrill Casino test review we started by assessing the games first. We found the initial download process to be surprisingly effortless on PC as well as mobile platforms. Navigating on mobile platforms, we find the sites itself renders well on various screen sizes and dimensions. From a helicopter view, the casino has an overall lightweight feel to it that performs quite well due to focusing on the main aspects such as load times, small file sizes and cross-platform optimization, making for a good gaming environment.
Ultimately, Thrills Casino is a very slick environment with the design focus centralised around the games as well as evoking an almost carnival like atmosphere with the Bonus-O-Meter feature.
3. Games Offer
Game Selection: Over 400 Games on Offer
With well over 400 games available for consumption, our Thrills Casino rating reveals that the games layout and selection is not only simple to reach within a “one click” location, but also makes available the most popular slots and table games upon navigating to the area. From this single view, players are able to detect the following list of software provider slots and casino games at a glance:
- Netent
- Microgaming
- Play n’ Go
- Evolution
- BetSoft
- NYX
Thrills Casino has a range of slot machines including 16 jackpot slots and 31 classic slots along with a total 493 video slots. Players may easily find the table games under the heading “The Classics” as well as the inclusion of game categories such as roulette, blackjack, Oasis Poker, PaiGow Poker, Poker Pursuit, Red Dog, 10’s or better Poker, Triple Play Draw Poker, Triple Pocket Hold’em Poker and Beat me. Thrills Casino also boasts a collection of 35 live casino games, all of which may be located in a convenient manner by clicking the tab located within the top menu.
All of these games are available on a browser based instant play platform, though the casino offers no additions like a poker room or sports betting sections for dedicated fans. As per our Thrills Casino test, the operator performs with a remarkable collection of games.
Devices & Apps: Seeking Thrills on Your Mobile
Thrills Casino has a great site for mobile access, their easy layout and instant play games morph seamlessly in to the mobile market. The casino may also be downloaded as an app to play Thrills for your iOS, Android, Windows and Blackberry devices.
Simply head over to Thrills Casino on your smartphone or tablet and dive right in, there’s over 100 games waiting on their mobile site and on the App stores.
5. Customer Service
Customer Service: Limited Operator Hours and no phone support
Thrills Casino offers customer support via two avenues, namely email via [email protected] and live chat, which offer a fairly good support service. However, the exclusion of staffing these options for a 24/7 schedule may have the casino losing out on engaging with valuable clients or potential VIP players.
We hope Thrills Casino institutes a 24/7 service soon, but for now this oversight has the casino scoring an average rate on our Thrills Casino test.
6. Deposit & Payout
Deposits & Withdrawals: Incomplete Options
The casino offers a couple of banking methods — namely Visa, MasterCard, Skrill, Neteller and Bank transfers, but some of the increasingly demanded options like PayPal or PaySafe cards aren’t available. For a comprehensive list of online casinos that offer these payment methods, please have a look at our Online Casino Comparison page.
Thrills Casino states that processing times are always within 24 hours, so depending on your banking method you should receive payouts in a timely fashion. Thrills Casino accepts payments in EUR, SEK, NOK, USD and GBP and there is a minimum deposit amount of £10.
For withdrawals there is a daily limit of £50 000 per week as shown in the table below. Thrills Casino does all right on our casino test as they score points for ensuring 24 hour processing times, but ultimately with limited banking options in relation to other casinos.
| Payment Method | Name | Deposit | Pay-Out | Waiting Time |
|---|---|---|---|---|
 | Credit Card | £10 -£10 000 (Maximum daily) | £10 – £50000 | 2 -5 business days |
 | iDeal | £10 -£2000 (Maximum daily) | £10 – £2000 | 1 – 2 business days |
 | Neteller | £10 -£10 000 (Maximum daily) | £10 – £50000 | 1 – 2 business days |
 | Skrill | £10 -£10 000 (Maximum daily) | £10 – £25000 | 1 – 2 business days |
 | Bank Transfer | £10 -£10 000 (Maximum daily) | £10 – £50000 | 2 – 5 business days |
7. Security & Licensing
Security & Licensing: Fully Licensed and Secure
The Thrills Casino brand is operated by Betit Operations Ltd and is fully licensed and regulated by both Malta Gaming Board and the UK Gambling Commission.
Thrills Casino makes use of the latest SSL (Secure Socket Layer) encryption to ensure all transactions with the site are perfectly secure and they are RNG (random number generator) certified ensuring you receive a fair gaming experience.
The casino undertakes account verification checks to certify there is no underage gambling or identity fraud happening on the site. This may include being asked to provide legal identification documents such as a copy of your ID, passport or driver’s licence along with a copy of your utility bill.
As we delve further into our Thrills Casino review, we note that the casino also promotes responsible gambling by restricting underage registrations from taking place. Furthermore, players have the option and freedom to control their gaming with the options to self-exclude (for a minimum period of 6 months and a maximum of 5 years), as well as options to limit bet sizes per round, set maximum session times as well as “weekly loss limits” that can be applied.
It is evident that Thrills Casino employs stringent measures to ensure the safety and security of its players is of utmost importance.
8. Limits & Payout
Limits & Payout Margins: Tailor Your Own Limits
Thrills Casino offers an informational feature when it comes to betting limits. Players are able to set their own betting limits according to their betting level comforts. Thrills Casino broadcasts their return to player percentages for all their games in the terms and conditions which is a great resource for players to gauge how much a game title is expected to payout, on average.
Here are just some of the games RTP percentages to give you an idea of what Thrills Casino makes available:
- 5 Knights: 95.35%
- Alice and the Red Queen: 96.21%
- Anubis: 94.00%
- Barber Shop: 97.00%
- Big Ben: 95.55%
- Big Foot: 95.01%
- Big Tasty: 93.16%
- Blackjack: 97.65%
- Blackjack: 97.62%
- Blackjack Players Choice: 99.54%
- Dragon Drop: 95.23%
- Easy Slider: 95.60%
- European Roulette: 94.59%
- Extra Cash!!: 95.23%
- Fairies Forest: 95.34%
- Fruit Warps: 97.04%
- Genie Wild: 95.35%
- Green Lantern: 95.34%
- Irish Eyes: 95.13%
- Irish Eyes 2: 95.04%
- Joker Jester: 95.97%
- Kick A$$: 96.90%
- Owl Eyes: 95.30%
- Piggy Bank: 95.69%
- Pizza Prize: 95.38%
- Unicorn Legend: 95.38%
- Avalon II: 95.92%
- Baccarat: 98.99%
- Bangkok Nights: 95.12%
- Craps: 98.64%
- Crazy 80s: 96.94%
- Enchanted Woods: 96.40%
- European Blackjack: 99.60%
- European Roulette: 97.30%
- Fairies Forest: 95.34%
- Fantastic Sevens: 95.93%
- Fat Lady Sings: 96.53%
- Feathered Frenzy: 96.30%
- Hitman: 95.84%
- HoHoHo: 95.88%
- Hot Ink: 97.50%
- Superman: 95.41%
- Supernova: 97.05%
- Sure Win: 96.29%
- Surf Safari: 95.88%
- Winning Wizards: 95.46%
- Zany Zebra: 94.96%
- White Buffalo:95.57%
9. VIP-Program
VIP Program: A well structured Program
Thrills Casino makes available to high rollers and VIP members, an invite only loyalty program where players will be treated to a number of exclusive benefits such as the following:
- No Deposit Fees on all deposit methods
- Lower Wagering Requirements
- Exclusive Promotions
- Designated Accounts Manager
- Prioritised Withdrawals
- VIP events
The casino operator monitors all their players’ lifecycles for inclusion into the loyalty program. Player behaviour is monitored upon registration and truly never stops to ensure that the casino delivers a stellar experience to each and every player. VIP players receive their statuses based on an automatic loyalty schedule built around the number of wagers placed on games and a combination of depositing behaviour. Invitations are extended to VIP players via email communications, where red carpet treatment is expected from the customer service department.
10. Additional Offers
Additional Offers from Thrills Casino: BONUS-O-METRE
The casino operator regrettably does not have any additional offers like a dedicated online sports betting arena or an exclusive online poker joint, though what they do have unique to their portfolio is the branded Bonus-O-Metre. This unique selling point or feature at the casino allots a privy of online casino bonuses to claim on a 24/7 basis.
Selected games at the casino offer bonus rounds which you can enter to unlock “treasures” packed with bonuses and rewards around the clock. On Sundays the casino runs a promotion where your bonus rounds accumulates twice as fast in order to unlock awards in half the time. This is without a doubt the highlight of Thrills Casino offering and has them scoring “bonus” points on this casino review.
Our Summary
Conclusion: Amazing Casino, Innovative Reward Program
Thrills Casino isn’t backed by huge conglomerates listed on the stock exchange, nor does the casino have the biggest game selection. Further to this, their customer service department isn’t available at all times on a 24/7 schedule and their banking options are limited, but the brand has proven their innovation in the hopes to restructure the iGaming market with a unique offering and position. The casino operator has incorporated exclusive branded creativity and innovation in bonus programs that sets them apart from the competition. The casino provides a skilfully designed browser based platform and a perfectly suited mobile option, but what stands out about Thrills Casino is their rewards structure in the way of earning bonuses.
As one of the most generous casinos within the market, the casino operator gets a thumbs up for their welcome bonus and 24/7 reward options. It will be interesting to see if Thrills Casino progresses to one of the top dogs in the industry by acquiring a few additions to its offering such as 24/7 customer support for instance.