Our Bob Casino review will hopefully help you decide if this is the online casino for you. We’ll even hand out some Bob Casino ratings in a range of areas, so you can see at a glance how their service stacks up against the competition. We’ll look at what games are on offer, what payment methods you can use, and we’ll also give out a Bob Casino rating for customer service. So, read our full Bob Casino review to find out what this exciting new brand has to offer.
Pros & Cons
- Games from reputable software developers
- Accepts many payment methods, including bitcoin
- Dependable live chat customer support option
- Instant play requires no download
- Website works on most devices
- No UK gaming license restricts access
- Table gaming selection could better
The Bob Casino rating for the welcome bonus
Sadly Bob Casino have removed their welcome bonus offer, but that doesn’t mean that you have to miss out as Betway have put on a great welcome bonus for new customers. This can give you anything up to £250 in extra bets and you don’t even need a promo code to qualify.
All you need to do is to be a new customer who makes a minimum deposit of £20 and then you can get a 100% matched deposit bonus that’s capped at £250. Once you receive your bonus funds, you will need to turn over your bonus and deposit at least 50 times and you get seven days to do this. All in all, a great offer from one of the best casino gaming sites in the UK.
What about the Bob Casino rating for website design?
- 81% Usability
- 85% Design
- 87% Performance
Rather than making the customer download any games, all the slots and table games can be instantly played on a wide range of devices. With minimum loading times and the absence of any annoying pop-pops, Bob Casino has given us a website that’s fun, friendly and intuitive to get around.
It’s easy to use the navigation bar at the top of the page to browse through all the different promotions, rewards, payment options, live games and tournaments. And everything from signing up to contacting customer support can be done with a bare minimum of fuss.
It’s worth paying attention to the ‘Bob’s Choice’ section of the website that shows off the latest and greatest slots games. But it’s relatively easy to find the game of your choice merely through using the simple search function.
Special attention must be made to the handy ‘Bonus Schedule’. This provides customers with a great way to check the brand’s calendar, so that you know exactly what kind of promotions are in the pipeline.
Don’t forget to keep an eye on the ‘Current Tournament’ tab either. This will highlight the most potentially lucrative games on the website that are proving especially popular amongst the operator’s loyal fanbase.
So, whether you are searching for a new bitcoin slots game like Hot Choice, or are looking to play some great live blackjack, it’s easy to see why our Bob Casino ratings for website design are high.
3. Games Offer
The Bob Casino review of the games selection
While Bob Casino might not be the biggest name in the casino gaming industry, they’ve certainly teamed up with some very impressive software developers to show off some of the best games around.
All the major casino gaming development houses make an appearance at Bob Casino. So, look forward to playing games from the likes of NetEnt, Microgaming, Thunderkick, Betsoft, Endorphina, iSoftBet, NextGen Gaming and many more.
The main focus of the website is undoubtedly the brand’s selection of slots games. Bob Casino has put special emphasis on their bitcoin slots games, with highly rated titles like 5 Mariachis and Hot Choice enjoying prime position in the ‘Bob’s Choice’ section.
Overall, there are enough slots games here to satisfy most casual players. So, whether you are playing TwinSpin Deluxe, Reel Rush, or Reactoonz, you are sure to get a top-class service with some great payouts from this impressive new casino gaming brand.
But what about table games? While there is a fairly decent selection of table games like roulette and blackjack, it’s quite a poor selection in comparison to the slots, and also in comparison to some of the more well-established casino sites. Hopefully, Bob Casino reviews this soon.
However, Bob Casino has done a good job in providing a great platform for some of the latest live casino gaming innovations. This is because Bob Casino has teamed up with Evolution Gaming to provide a strong selection of live blackjack options that can see you playing in real-time against other competitors, with even a real-life dealer to help guide you through the gameplay.
This is a great inclusion from Bob Casino, and while the sight of glamorous ladies and gentlemen dealing cards might be at odds with the overall casual feel of the website, it’s sure to win Bob Casino more fans. With everything from Immersive Roulette to Blackjack Silver, it’s clear that this Bob Casino review won’t suffer from a lack of exciting live table games.
4. Devices & Apps
Is Bob Casino safe for mobile users?
- 84% Laptop
- 86% Tablet
- 84% Mobile
As more and more people now use smartphones and tablets for their casino gaming, our Bob Casino review is going to have to look at how well the website works on a smaller screen.
Thankfully, the Bob Casino website looks great and performs admirably on a variety of devices so that you can play slots games, pick up a bonus deal, and make deposits while out and about.
Unfortunately, the brand has yet to give customers a dedicated casino gaming app, which will lower our rating a little.
This is a real shame, as many other top casino brands have given customers an app that means that they can access all of the games without having to play through their web browser. And when you consider that some sites even provide mobile-only promotions and exclusive deals, it’s sad to find that Bob Casino has let us down in this regard.
Whilst this omission will harm the Bob Casino score, the website still manages to be completely accessible via iOS and Android devices, and we can expect to see many mobile users having a trouble-free time enjoying the brand’s solid selection of casino games.
So, is Bob Casino safe for mobile users? Yes, it seems that thanks to the SSL encryption technology and dependable payment methods, we can all use the brand’s website to enjoy playing the selection of online casino gaming entertainments.
5. Customer Service
What about Bob Casino’s customer support options?
- Live Chat Support
Customer service is a huge part of any online casino’s appeal. Whether you’re seeking information on withdrawal times, or working out how to cash in your bonus, there’s a strong chance that you will need to speak to somebody at some point.
Thankfully, Bob Casino has listened to customer demand and given us a great live chat customer support option. This can be accessed directly through the website and it’s open 24/7 to help you with anything from payment methods to setting up your Bob Casino account.
If, for some reason, you didn’t want to use the live chat facility, there is also a decent online contact form. This can act as a handy email service, and it could be a good option for anybody with longer and more detailed queries, such as if they wanted some clarification over the bonus terms and conditions.
Solid customer support available
Unfortunately, Bob Casino has let us down as a result of having no dedicated telephone helpline. This would certainly put off some customers who would prefer to speak to a real-person in real-time, but even so, the live chat feature should be able to compensate for this customer service oversight.
But despite the lack of helpline options, the brand has a decent VIP system that aims to reward its most loyal players. And with plenty of great promotions for those who manage to reach the top of the ‘herbal-themed’ VIP ladder, it should help many casino gamers feel at home at this fun and friendly gaming website.
So, on the whole, we found that Bob Casino’s customer service isn’t perfect, but it certainly would go a long way to helping most potential gamers.
6. Deposit & Payout
Is Bob Casino safe for deposits and payouts?
- Quick Payout
- Safe & discrete
- Certified & controlled
Like many other casino gaming websites, Bob Casino allows customers to pick and choose from a variety of payment methods for making deposits and withdrawals.
You can use popular credit and debit cards, like Visa and MasterCard, to sign up with the brand, and there is also the option of using innovative e-wallets, like Skrill and Neteller, to top up your balance.
In addition to being able to use newer digital payment brands, like Trustly and Comepay, you can also make deposits with bitcoin, which is surely a big part of this brand’s appeal for many gamers.
Whilst all of these methods have instant processing time for deposits, Bob Casino has unfortunately introduced a deposit processing fee that can range from 0.2% for bitcoin users, to 2.5% for Visa, paysafecard and the other options.
- Huge range of payment methods available.
- Registration super-quick and simple
Bitcoin users also enjoy a slightly lower minimum deposit of €5 compared to the €10 for other payment methods. The maximum amount that can be deposit by all payment methods is set at €4,000.
The minimum that you can withdraw with debit and credit cards is set at €10, but you have to allow up to three days for processing. For other payment methods, the minimum withdrawal is €20, and the maximum is a relatively low €4,000 per transaction.
So, whilst Bob Casino gives us a decent selection of payment methods that range from bitcoin technologies to basic Sofort bank transfers, they impose processing fees and withdrawal limits that might deter some casino gaming fans.
7. Security & Licensing
Is Bob Casino safe with your money and personal details?
Whilst Bob Casino doesn’t enjoy licensing from the UK Gambling Commission (and cannot be accessed by British players), it is under the laws of Curacao and will be required to provide a safe and secure gaming environment for its customers.
As a result, Bob Casino has installed the latest SSL encryption technologies to ensure that all gamers have their money and personal details kept in a reasonably secure environment at all times.
In addition to this, the brand has made sure that their games feature a robust random number generator that provides a fair deal for gamers, in everything from roulette games to the wide variety of slots options.
Anybody who asks, ‘is Bob Casino safe?’ will be grateful to find that the company only includes games that are developed by the most reputable game’s developers in the business.
So, whether you are playing simple slots games, or advanced live blackjack tournaments, you can rest easy in the knowledge that that the games are provided by solid developers like NetEnt, Microgaming and Evolution Gaming, and are all independently tested by authorised industry watchdogs.
Bob Casino has also included a rigorous verification procedure, whereby all potential customers have to upload verification documents to ensure that only gamers of legal age are allowed to access the website’s gambling options.
So, whilst the brand has yet to attain accreditation from institutions like the UK Gambling Commission, it seems as though they could be well on their way to becoming a fully recognised global casino gaming operation.
Licensed in Curacao, but lacking other more established licenses from the likes of the UKGC or MGA.
8. Limits & Payout
Limits & payout margins of the Bob Casino site
All casino gamers will want to know exactly how much they can win when they sign up with an operator, and there’s plenty of evidence that Bob Casino is able to pay out in a swift and efficient manner.
However, it must be noted that the most anybody can withdraw at any one time is fairly small €4,000. Whilst this would be a significant amount for plenty of gamers, there will be some potential customers who might be put off by this somewhat restrictive limit.
Bob Casino makes no mention about the betting limits on their casino games, and like many other casino sites, they will reserve the rights to change any betting limits as and when they choose. If this has left you a little unsure, then be sure to check in with brand’s customer support over live chat before you think about laying down a particularly big bet.
However, a quick look at the roll-call of lucky winners that is displayed across the bottom of the Bob Casino homepage gives the impression there are plenty of people out there who are managing to land decent winnings at this gaming site.
So, whilst its withdrawal limits might be fairly small, it seems that Bob Casino is able to offer a way for anybody to maybe enjoy some lucky winnings through games of slots, blackjack or roulette.
Fun VIP program for loyal customers
Most online casino sites have found success in boosting customer retention through implementing a loyalty program, and Bob Casino is no different.
The brand has included a fun Rastafarian-themed VIP program that encourages gamers to level-up to the point where they are accessing €500 in matched deposits and hundreds of extra spins too.
At the moment, there are 22 separate levels of rewards to enjoy at Bob Casino, and it’s great to see how the casino site has used their own ‘relaxed’ aesthetic to tempt players to reach the higher levels of their hemp-themed loyalty program.
Unfortunately, the brand has kept their rewards to fairly simple things like extra spins on slots games like Under the Sea, and while their matched deposits are somewhat generous, it would have been good to see some more interesting promotions for their loyal customers.
But whilst other casino sites offer their VIPs a selection of exotic holidays and exclusive tournaments, there’s a simplicity about the Bob Casino loyalty program that will ensure that many of their dedicated gamers will come back for more.
10. Additional Offers
What else can you find at Bob Casino?
Whilst there is little faulting Bob Casino’s selection of slots games and live casino options, it does fall short when it comes to offering customers a few extras.
Many other top casino sites now include everything from bingo to keno, and there will be a few casino gaming fans who will be disappointed that Bob Casino didn’t bother to include a few of these options.
It’s probably not surprising to find that Bob Casino doesn’t include any sports betting opportunities, and live betting on football and horse racing would definitely be at odds with the relaxed feel of the website.
But as Bob Casino is a relatively new brand, we can hope they will expand their gaming options in the future. So, whether that means enjoying some virtual sports with bitcoin, or even just playing a few bingo games to work our way up the VIP ladder, such options would have undoubtedly helped to boost the Bob Casino ratings even further.
Concluding thoughts on Bob Casino
There is little doubt that Bob Casino has done a good job in providing a fun, friendly and relaxed casino gaming service. The layout of the website is easy on the eye, and it’s relatively simple to do anything from making a deposit to live chatting with a customer support representative.
Whilst there were relatively few table games on offer, there’s a massive selection of slots games to keep casino gamers busy, and the inclusion of top live casino games from Evolution Gaming is sure to help Bob Casino achieve a much greater market exposure.
In terms of downsides, the lack of dedicated casino gaming app has let Bob Casino down, and the relatively low withdrawal limits might also put off some potential gamers. But the biggest challenge that Bob Casino must overcome is the 2.5% processing fees on all transactions (except bitcoin).
It’s fairly rare for a casino gaming brand to impose such a processing fee on deposits, and whilst it’s not a massive amount, it’s probably enough to deter many customers from signing up with Bob Casino.
However, such obstacles can be overcome by making payments with bitcoin. And seeing as Bob Casino has done a decent job in providing us with a casino site that’s fun and easy to use, we can’t criticise them too harshly for imposing these processing fees.
Let us know what you thought about Bob Casino
Did you enjoy using Bob Casino? Or did you find its processing fees completely ridiculous? Be sure to let us know by writing a short review. This will help all other casino gamers know whether they should give Bob Casino a go, or whether they should go somewhere else.