Pots of Luck are a relatively new casino gaming brand that operate under the Nektan Ltd organisation. The Irish-themed gaming website is full of cheerful and colourful slots gaming attractions, and they represent one of the most fun casino gaming sites that we’ve come across.
The brand are fully licensed and regulated by the UK Gambling Commission and the Government of Gibraltar to provide you with a degree of reassurance. And with plenty of reputable payment methods, it seems as though Pots of Luck take your online safety very seriously. So read our Pots of Luck review to find out more about this promising brand.
PROS & CONS
Pros:
- Massive selection of slots
- Trustworthy payment methods
- Official licensing and regulation by UK Gambling Commission
- Welcome bonus up to £200
Cons:
- Could be larger withdrawal limits
THE RESULT OF OUR POTS OF LUCK TEST
In order to provide you with a thorough Pots of Luck test, we have split our Pots of Luck review into ten distinct test categories. These will cover everything from the Pots of Luck bonus code to their customer service features and should give you everything you need to make some informed opinions about the brand.
1. Casino Bonus
Up to £200 in bonus funds and extra spins
All new customers to Pots of Luck can look forward to picking one of three very generous welcome bonuses that the brand has put on. Whilst there are no free bets offers here, you can choose from three matched deposit bonuses that can reward you with anything up to £200 in bonus funds as well as some extra spins for the Starburst slots game.
The first offer gives you a £100 bonus if you make a £100 deposit, and you’ll also get an extra 100 bonus spins to play with. The second bonus gives you a 200% matched bonus that is capped at £50 and you’ll also receive 50 Starburst extra spins. And the final offer is just a 50% deposit match, but you can get up to £200 in bonus funds with this deal as well as 25 extra spins.
If you look at any casino bonus comparison you’ll quickly see that this is one of the more generous welcome bonus offers out there. But we should also take a look at the terms and conditions of these deals to see how they could restrict your gaming at the site.
We found that your bonus and deposit amount must be turned over no less than thirty times in order to claim your winnings. You can do this by playing a limited selection of the brand’s slots games, and unfortunately blackjack or roulette games won’t go towards fulfilling your rollover requirements. You have 28 days to fulfil your wagering requirements, and your extra spins will expire after seven days.
2. Casino Environment
Our Pots of Luck review found that the brand have given us a bright and colourful gaming website that’s intuitive and easy to use. Whether you are looking for the brand’s customer support or are just wanting to check out your account balance, you can do all of the above in a bare minimum of clicks.
Easy to use website
Whilst there is a huge amount of slots games available at the website, we found that the site never felt too cluttered and you could simply use the handy navigation bar to switch between slots games, casino games, Irish games and even use the useful search feature to hunt down your favourite gaming option.
Design
The Irish-themed aesthetic ensures that the website is packed full of four-leaf clovers and the ample use of green and white colour schemes will ensure that Pots of Luck will always stand out in the sometimes generic casino gaming market.
Performance
It’s nice to find that the fun and friendly feel of the website never stops you from carrying out some important tasks. Topping up your account balance is remarkably simple, and the brand’s Live Chat feature is always accessible so that you can gain some expert assistance on anything regarding the welcome bonus to the withdrawal procedure. So we’ll have to give a favourable Pots of Luck rating for their well-designed casino gaming environment.
3. Game selection
Strong selection of slots with decent choice of table games
Our Pots of Luck test found that this brand have no shortage of casino games at their website. Slots games are the central part of the Pots of Luck website and there’s a huge amount of titles to choose from.
Thankfully, you can use the search feature or navigation bar to find exactly what kind of slots game you are looking for. The Players’ Favourites tab can be a handy resource for getting a fast-track into the best titles with games like Elephant King, Finn and the Swirly Spin and Rainbow Riches Pick’n’Mix being particularly generous with their payouts.
It’s also a good idea to check out the Top Games section that highlights slots games like Wish Upon A Jackpot, Bonanza Megaways, and Starburst that are famous for their jackpots. But as Pots of Luck is an Irish-themed website, we were glad to find that they have even included an Irish Games section that has fun slots like Luck O’ The Irish, Shamrockers Eire To Rock and Lucky Leprechaun.
However, you won’t just find slots games at Pots of Gold, as the brand also have a strong selection of traditional table games. Blackjack fans will enjoy variants like Blackjack Professional Series, Blackjack Perfect Pairs and Blackjack Silver. There are plenty of other great card gaming titles like TXS Hold’em, Punto Banco and Baccarat Control Squeeze.
But it’s the brand’s roulette games that really impressed us with French Roulette Gold, Auto Roulette VIP and even Speed Roulette Live showing us just how far this classic gambling game has come. So whilst the Pots of Luck website might have put the slots games front and centre on the homepage, it seems that there’s more to this gaming provider than meets the eye.
Mobile friendly website but no app
Most customers will probably access the Pots of Luck website through a desktop or laptop computer, but even if you come to the website via the browser on a tablet or smartphone, you should have no trouble in playing the slots games and checking your account balance.
Unfortunately the brand have failed to give customers anything in the way of a dedicated Pots of Luck app. This is a shame as many of the brand’s competitors have found a great deal of success in creating apps that offer mobile gamers a quick and easy way to carry out a range of tasks.
However, the mobile version of the website works well on the smaller screen of smartphones and tablets, and so this shouldn’t be too much of an issue for most mobile casino gaming fans. So whilst the lack of app might be disappointing for some mobile users, it’s clear that there is enough here to allow everyone full access to everything that Pots of Luck have to offer.
5. Customer service
Live chat, email and telephone support
If you want to get in touch with the brand or just want to let a customer service rep know your Pots of Luck opinions, then you have plenty of methods of communication.
Perhaps the simplest way to contact Pots of Luck is by using the free live chat feature. This can be found by clicking on the tab at the bottom right of the website, and it should offer you a quick and easy to way to get an answer from one of the brand’s dedicated customer support representatives.
There is also a UK landline telephone number that can also be used in order to raise a query with the brand. However, as the Live Chat and telephone support features are only available between 8am and midnight daily, you can also use the dedicated email support address that aims to resolve all queries within 24 hours.
In addition to this, the brand also have a fairly useful FAQ section that covers the most common customer issues. So if you need help with registering or even just need clarification of the Pots of Luck welcome offer, be sure to check the FAQ first.
So from a free live chat feature on the website, to reliable email and telephone options, it’s clear that it’s easy to get in touch with one of Pots of Luck’s customer service representatives.
6. Deposit & Payout
Good range of payment methods
If you want to play any of Pots of Luck’s casino games, then you are going to need to make a deposit. Thankfully the brand allow you to make a deposit with a wide variety of payment methods.
From credit and debit cards like MasterCard, Visa, Visa Electron, and Maestro, to e-wallets like PayPal, Neteller and Skrill, there should be a payment method that suits your needs. In fact there are also innovative payment brands like Boku, Trustly and Zimpler just to show that Pots of Luck are serious about offering you plenty of choice.
What’s really impressive is the fact that you can use all of these payment methods to qualify for the brand’s welcome bonus which is especially helpful as many casino special offers tend to be unavailable to those who make deposits with Skrill or Neteller.
Unless you use Boku, the minimum amount for each deposit at the Pots of Luck website is £10, and how much you are allowed to deposit each day will vary according to the payment method, so be sure to use Live Chat if you need some help.
Pots of Luck allow you to make one withdrawal each day, and you can withdraw a minimum of £10 and a maximum of £2,000. This maximum withdrawal limit might not be quite as large as some of their competitors, but it shows that the brand have implemented some sensible limits to ensure that we all enjoy some responsible gambling.
| Payment Method | Name | Deposit | Pay-Out | Waiting Time |
|---|---|---|---|---|
 | PayPal | Minimum £10 | Maximum £2000 | 3 days |
 | Credit Card | Minimum £10 | Maximum £2000 | 3 - 5 days |
 | Neteller | Minimum £10 | Maximum £2000 | 3 - 5 days |
 | Skrill | Minimum £10 | Maximum £2000 | 3 - 5 days |
 | Trustly | Minimum £10 | Maximum £2000 | 3 - 5 days |
 | Giropay | Minimum £10 | Maximum £2000 | 3 - 5 days |
 | Sofort | Minimum £10 | Maximum £2000 | 3 - 5 days |
 | Paysafecard | Minimum £10 | Maximum £2000 | 3 - 5 days |
7. Security & Licensing
Fully licensed and regulated by UK Gambling Commission
Online safety should always be at the forefront of any casino gamer’s mind as there are plenty of unscrupulous gaming websites out there that can be careless with your money and personal details.
Thankfully our Pots of Luck test found that the brand are fully regulated and licensed by the UK Gambling Commission and the Government of Gibraltar. These organisations only grant licenses to gambling companies who agree to uphold the highest of standards to ensure that their customers enjoy a safe, fair and transparent gambling service.
Pots of Luck have also formed associations with responsible gaming services like GamCare and Gamble Aware, and as the brand are also regulated by the Independent Betting Adjudication Service it should help you to understand that Pots of Lucks’ games are all independently verified. In addition to this, the random number generators used for the site’s casino games are also tested by the industry independent testing company NMI for your peace of mind.
When you sign up to Pots of Luck, you are also subject to a thorough verification process to ensure that only those of legal age are able to access the brand’s casino games. So although Pots of Luck may be one of the newer casino gaming brands on the market, it’s clear that they have undertaken all the steps necessary to ensure your online safety.
8. Limits & payout margins
Sensible limits and fair payout margin
If you look at any online casino comparison, you will know how important a brand’s payout margin is. And as Pots of Luck have only the most reputable casino games that are all independently tested, you can be reassured that you are getting a payout margin that’s fair.
When we check the brand’s terms and conditions, there wasn’t any information regarding any betting limits. However, it’s clear that Pots of Luck take gambling very seriously and their terms and conditions state that the maximum that you can deposit will vary according to your chosen payment brand.
Similarly, you can only withdraw a maximum of £2,000 per day which should act as a handy limit for how much you wager on the website’s slots and table games. It might have been nice for the brand to include some more information about limits and payout margins, but as the brand are regulated by some of the most respectable organisations in the industry, then you can be assured that Pots of Luck will help you to enjoy some safe, fair and transparent casino gaming.
9. VIP program
Great VIP Club service with a range of benefits
Once you’ve worked your way through the three separate welcome bonus offers, then you can look forward to plenty more cool promotions like Win Boost Wednesdays, Spins Oasis Weekend and Two For Tuesdays.
However, if you have been playing casino games for a while with Pots of Luck, then you can look forward to potentially getting an email from the brand inviting you to join the Pots of Luck VIP Club.
This allows you to work your way up the VIP benefit scheme where silver, gold, premier and elite levels all reward you with their own perks and bonuses. From the birthday bonus and hospitality that are open to premier and elite VIPs, to the anniversary bonus, VIP promotions and VIP welcome bonus that are available to silver and gold levels, it’s clear that Pots of Gold have put plenty of effort into their loyalty scheme.
This is especially true as the brand also allow VIP users to gain Priority Customer Services access or even have their own personal account manager if they stay with the brand long enough.
So whilst some casino gaming brands only concentrate on attracting new customers, it’s nice to find that Pots of Luck also place special emphasis on rewarding their most loyal players.
10. Additional offers
Alternative casino gaming options
If you go to any casino gaming website, then there’s a strong chance that the brand will have a few extras to keep you interested. From traditional gambling games like bingo and scratchcards, to sports betting and virtual sports, it seems that the majority of casino sites will try include some bonus gambling entertainments.
Unfortunately it seems that the Pots of Luck casino site doesn’t include any sports betting options, so you won’t be able to bet on football or place any horse racing bets here. And it might surprise many potential customers to find that the brand also fail to include any bingo or scratchcard gaming options.
However, if you click on the Casino Games tab at the Pots of Luck website, then you can find plenty of casino games that you might not find at some of the brand’s competitors. Whilst a few casino sites will include the TV-themed Dream Catcher casino game, it’s not every casino gaming site who include gaming options like Caribbean Stud Poker, Oasis Poker and even Baccrat Control Squeeze.
Even the standard casino games at Pots of Luck seem to have a special twist. Where else could you expect to play a quick game of Three Card Poker, Auto Roulette La Parage or even Double Ball Roulette?
Whilst it might disappoint some potential customers to find that there aren’t any sports betting or bingo options here, we have to remind you that Pots of Luck is perhaps the only casino gaming website to have its own Irish Games section. Whether you are playing Irish Eyes 2, Slots O Gold, Rainbow Riches Reels of Gold, or Finn and the Swirly Spin, it’s clear that Pots of Luck is a gaming site like no other.
Concluding thoughts on our Pots of Luck rating
It’s clear that Pots of Luck have put together a great casino gaming website that should encourage everyone to sign up and get their hands on one of the three generous welcome bonuses.
There’s a truly massive selection of slots games here for you to enjoy, and the brand’s selection of table games like baccarat, roulette, poker and blackjack illustrates the sheer diversity of choice at the website.
Whilst the lack of information about betting limits and the lack of betting app might have been a little disappointing, it’s hoped that these features will be added later as Pots of Luck improve their facilities.
Thankfully Pots of Luck have put plenty of effort into putting the customer first. Not only are their many ways of getting in touch with the brand through their customer support options, but the wide variety of payment methods should also encourage many people to sign up and enjoy the welcome bonus offers.
And with full regulation and licensing from the UK Gambling Commission and a great VIP loyalty scheme, it seems that Pots of Luck has everything it needs to become a market leader in the casino gaming realm.