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The Winner Casino brand is a leading sports betting and casino gaming destination which is operated and managed by the Zirconium Gaming Limited Group and licensed and regulated in Malta. The online casino site is similar in its setup and can be compared to other major sportsbooks and online casino kings such as William Hill Casino or Betway Casino.
However, our in-depth Winner Casino test revealed that Winner Casino was somewhat more people-friendly, with an unassumingly accessible look and feel that is, in our tester’s opinions, the ideal online casino and sportsbook. Winner Casino in this case, appeals to both newcomers to the combined sportsbook and casino hybrid industry. Since its launch in 2009, the brand has grown from strength to strength and our comprehensive Winner Casino review also found the casino’s generous bonus and strong gaming presence to be among the biggest contributors to its rise in popularity.
Casino Bonus: Great welcome offer
Winner Casino have given you a great reason to sign up to their gaming site. This is because the brand has put on a casino bonus welcome offer that can give you up to £300 in bonus funds.
In order to get this casino welcome bonus, you will need to be a new customer who makes a deposit of at least £35 with any payment method except for Neteller or Skrill. By doing this you will get a 200% deposit boost, and you have 72 hours to claim this offer after signing up.
However, there are some wagering conditions to be aware of. You need to roll over your Winner Casino bonus funds at least 35 times within 30 days before you can claim your winnings, and you cannot withdraw your bonus. Not all casino games contribute the same amount towards your wagering requirements, so be sure to read the terms and conditions carefully.
Read Also: Winner Casino No Deposit Bonus
Casino Environment: Simple to get around
Our detailed Winner Casino test took a magnifier and had a close look at the practical usability of the casino. As we mentioned earlier in this Winner Casino review, the brand really knows how to put something together that will work for just about every user imaginable. The site is easy to get around, with a simplified user experience that makes finding great casino games very quick and easy.
Winner Casino is available as a direct in-browser Instant Play casino or as a more traditional full download. The download version proved to be quick in installing the software on our PC during our Winner Casino test of the software. Set up is minimal and offers the full range of the casino’s gaming platform. In either case, finding games based on a number of factors including style and software was very easy. Games are well laid-out n visually appealing menus.
The Winner Casino is freshly designed with a cool and simple theme to easily detect the most important aspects of the casino such as the games and promotions sections. The fonts are standard sized and a large part of the site relies on creative image display using flash-based animation for its promotions.
Winner Casino also provides easy access to account information, with a single account for the casino, sportsbook and mobile platforms. Accessing important information such as funds in play, banking and personal information is also conveniently easy.
3. Games Offer
Game selection: Solid Gaming Platforms and Providers
Winner Casino employs Playtech software for the vast majority of their casino games and also adds in a healthy dose of NetEnt products in for good measure. Both Playtech and NetEnt is award-winning software provider, so it’s easy to see why Winner Casino chose to keep things simple while maintaining ultimate quality in gaming.
Playtech are also responsible for supplying the industry’s best and most dynamic RNG (Random Number Generator) software, which is another award-winning aspect of this brand.
Currently, Winner Casino offers over 300 game titles including Playtech’s Marvel Mystery Jackpot Slots such as The Incredible Hulk, Iron Man and Fantastic Four. There are also other well-known favourites including Blade and progressive jackpot slots Beach life and Gladiator. Winner Casino clearly knows which games have high popularity amongst its target audiences and displays the top games on the home page of its site. Furthermore, these top games are regularly promoted within email campaigns to not only generate clicks by users, but also to stimulate play.
Delving further into our testing journey, we noted that fans of card and table games could also find a great selection of Blackjack and Roulette games, as well as a range of other games including video poker PaiGow, Texas, Hold’em and an array of others. The casino is available in a full download or Flash casino format, making it possible for players to play on Windows, or those who don’t want to download software, to still play great games online.
Winner Casino also offers a Playtech-powered live casino which is streamed in real time from Playtech’s studios in HD quality. The live games that are pushed to the fore at Winner Casino are live roulette, blackjack, baccarat and live poker. To make the experience even more tasteful, Winner Casino’s highly skilled and friendly live dealers roam the live tables, ready to answer all your questions and deal you in.
4. Devices & Apps
Devices and Apps: Playing Winner Casino games on the go
The Winner Casino mobile version is one of the best mobile casinos we’ve seen in a long time and we enjoyed our gaming experience on it while testing for our Winner Casino opinions. The mobile app is available for Android and iOS devices and will work with most smartphone and tablet devices. The Winner Casino app offers a full range of services including a comprehensive sportsbook app where player can make bets and view scores and other bet-related info in real time and on the go. Furthermore, all mobile platforms, whether app based or mobile browser based, are optimised to mimic the desktop version of the casino.
The casino app features a good number of Playtech’s best games, fully optimized for mobile play with games including: Hulk 25 lines, Iron man 2, Beach Life, Wolverine, Halloween Fortune, Mr Cash Back.
The app also allows players to access their banking and player account information and make deposits or withdrawals and also enjoy exclusive Winner Mobile special offers. This is quite an important thing to consider when porting from an online casino to its mobile platform, as players often find themselves playing on the go. We have scored Winner Casino high on this casino test area as they have met all the conditions of offering a superb mobile casino and offering. For an even more detailed look at the mobile casino, check out our guide.
5. Customer Service
Customer service: 24/7 Service Winner Service
Our thorough Winner Casino review included a good look at how the brands customer services perform on a day to day basis while playing at the casino. Winner casino offers a full 24/7 customer care service, and for our Winner Casino test, we decided to see how each of the options; call, live chat and email work in a real life situation.
We found the live chat staff to be very responsive and helpful, solving our issues within a few lines of conversation. The email support feature was also easy to use and very efficient and we received help within an hour of submitting our email query to [email protected].
The call centre offers a toll free service for players in the UK and Australia as well as a separate line for international calls at +44 808 1203 498. There is also a comprehensive FAQ section that will address most questions and issues, saving you time and money as well. Additionally, Winner Casino can be snail mailed at P.O. Box 2642 Makati Post Office, Gil Puyat Avenue, Makati City, Philippines for those players that prefer to not to send an email.
Deposit and payouts: A Fair Range of Options
The Winner Casino brand offers an incredibly comprehensive range of banking options with tons of different methods covering a number diverse regions across the globe. While we believe it’s important to go the basics of the transactional methods at the casino, we list in detail all the options, for the sake of our Winner Casino rating. Below you will find the most popular methods as advertised by the casino along with processing time and maximum and minimum amounts for deposits and withdrawals.
Pending periods average around 3 days with bank processing times varying from 1 to 7 days. The minimum withdrawal amount ranges from 10 – 30 EUR/GBP/USD.
|EntroPay||£10 – £50000||£10 – £100000||1 – 3 days|
|Skrill||£10 – £50000||£10 – £100000||1 – 3 days|
|Credit Card||£10 – £50000||£10 – £100000||1 – 7 days|
|Debit Card||£10 – £50000||£10 – £100000||1 – 7 days|
|Wire Transfer||£10 – £50000||£10 – £100000||1 – 7 days|
|POLi||£10 – £50000||£10 – £100000||1 – 3 days|
|Instadebit||£10 – £50000||£10 – £100000||1 – 3 days|
|iDebit||£10 – £50000||£10 – £100000||1 – 3 days|
|Neteller||£10 – £50000||£10 – £100000||1 – 3 days|
|PayPal||£10 – £50000||£10 – £50000||1 – 3 days|
|PaySafeCard||£10 – £4000||Not available||Not available|
|Ukash||£5 – £1000||Not available||Not available|
|Web money||£10 – £50000||£10 – £100000||1 – 3 days|
|ClickandBuy||£10 – £50000||£10 – £100000||1 – 3 days|
7. Security & Licensing
Security & Licensing: Safe Gaming Environment
Winner Casino is managed by the Zirconium Gaming Limited Group and licensed and regulated in Malta. The website offers the ultimate in digital encryption technology with a full 256-bit Secure Socket Layer (SSL) digital encryption platform which protects all sensitive user data including private account information and banking information such as credit card details.
In addition to airtight digital security measures employed throughout the site, Winner Casino also ensures that communication channels are protected by similar digital encryption technology and the client information that is stored on their servers utilizes the most advanced firewall technology to protect sensitive information from prying eyes and hackers.
Winner Casino also takes their role in responsible gaming practices very seriously. During our extensive Winner Casino review, we examined all the measures that Winner Casino was undertaking in their commitment to responsible gambling.
The Winner Casino site is certified by both GamCare and gambleaware.co.uk who certify that Winner Casino has put a number of measures in place to ensure its members practice positive gaming habits. Winner Casino staff also undergoes sensitivity training in dealing with potential gambling addiction issues and how to spot negative habits and warning signs. The site contains tools that members can use to self-regulate and manage their gambling habits.
Winner Casino also enforces very strict screening processes to ensure that underage gambling is very carefully monitored through sophisticated filtering systems in the application process.
8. Limits & Payout
Limits & payout margins: Above average Margins
Winner Casino offers above-average payout margins with an overall rating of 96.44% based on the total average payout margins of Winner Casino games including slots, table games, card games, video poker, poker games and fixed odds. The payout margins are independently calculated, verified and published by GLI or Gaming Laboratories International.
Table betting limits at Winner Casino vary considerably and depend on the specific style of the game in question. Most roulette versions offer a low bet limit range of around 1p up to £2 depending on the specific game. The same can also be said for the maximum bet range which is usually from around £1000 going all the way up on the high end to about £10,000. Blackjack variations also vary in both low table limit ranges and high-end table limit ranges. Generally speaking, Blackjack games start out on the low end of the limit range at 10p and offer a high bet limit of around £10,000 to £20,000 per wager. Based on the above data, we can safely say that the casino scores high on our Winner Casino rating.
VIP program: Top Tier VIP Structure
Assessing the quality of the VIP membership is another important aspect of our Winner Casino test. Incentives and rewards are two very important elements in any online casino. Winners Casino offers a variety of rewards and benefits depending on the level achieved. VIP club levels start at the entry-level ‘club member’ level and move up to Silver, Gold, Platinum and finally Black on the top end.
Basic VIP club benefits include higher comp point conversion rates, increased withdrawal limits and faster withdrawal times. The higher the level the higher the point value and the faster the processing times become. Silver membership and higher brings with it greater rewards, exclusive prizes and a personal casino account manager.
Additional offers: Winner Sports
Winner Casino is just one piece of the Winner pie and, like Betway or William Hill the brand also offers expansive sports betting side. While our Winner Casino review does not specifically include the other aspects of the Winner brand, we feel that even if you only sign up for the 300 plus casino games, sooner or later you’ll want to try out the sports betting side for yourself.
Sports betting can be a lot of fun and Winner sports betting offers an astounding range of sporting codes in their range of betting options. The sports betting page offers easy navigation and access so that even novice sports bettors can easily learn how to place a bet in minutes — the site also covers live sporting action and up to the second updates of matches happening around the world.
The Winner Mobile app offers the same sort of coverage and flexibility for non-stop on the go action and Winner members can place bets, do deposits, withdraw winnings and much more, all in one app. Winner also provides a dedicated poker tab with tournaments, exclusive promotions and a poker school, so anyone can learn how to play poker.
Our Conclusion: A Well-Rounded Gaming Destination
Winner Casino offers a great all-round casino destination that has plenty going for it and while it may not be as well-known as some other sportsbook and casino combo sites; we found that during our Winner Casino test the brand scored top marks in many areas. Winner Casino offers excellent banking facilities with almost every possible payment option covered. The brand also focuses a great deal of energy on encouraging and promoting responsible gambling with a number of measures in place.
Winner Casino also ensures that their site is 100% safe and secure, utilizing the latest in digital SSL encryption to safeguard their player’s personal information. The site also reveals excellent and verified RTP’s and its range of over 300 Playtech and NetEnt games should be the icing on the casino cake for most players.