Rizk are a relatively new online casino gaming site who are operated by MT SecureTrade Ltd. The Malta-based company also have a hand in many other popular gaming providers like Guts, and so we thought we should carry out an in-depth Rizk review to see what this new brand bring to the fiercely competitive casino gaming market.
On the surface our Rizk test found that this Malta Gaming Authority licensed site looks pretty similar to other providers in offering a wide range of slots and table games. But with cool features like the ever-present Captain Rizk showing off his Wheel of Rizk and the Rizk Race, it’s clear that this brand is willing to try some new things out. So read our full Rizk review to find out more.
PROS & CONS
Pros:
- All the casino games you’ll need
- User-friendly gaming site
- User-friendly gaming site
- Fair welcome bonus deal
- Multi-language support
Cons:
- No cons
CATEGORY OVERVIEW
1. Casino Bonus
100% matched deposit bonus up to £100 and 50 extra spins
Rizk is a gaming website that clearly likes to reward its loyal customers as there are endless promotions featured on their site. However, our Rizk review is going to focus on the brand’s welcome bonus offer that promises to give new customers a deposit match bonus of 100% for anything up to £100.
Our Rizk test found that you don’t need any kind of Rizk bonus code to get their sign up offer. Instead you will need to be a new customer who makes a minimum deposit of £10 with any payment method except for Skrill or Neteller. From here, you will get a 100% match on your first deposit that will be capped at £100 and Captain Rizk will throw in 50 extra slot spins for the Second Strike game on top.
But in order to work out where this sign up offer sits in our casino bonus comparison table, we will need to test the deal’s wagering conditions. We found that you will need to bet the total amount of your bonus 40 times within 30 days on the site’s casino games before you can withdraw your winnings. You can do this by making bets of £5 or more, but not all casino games contribute the same amount towards your wagering requirements. Our Rizk review found that the brand’s Casino Slots games carry 100% toward your wagering conditions, so it’s best to stick to these classic games.
We should also mention that you won’t get your 50 extra slots spins in one big amount. Instead the brand will release 10 extra spins each day for five consecutive days that must be used within 24 hours on the Second Strike slots game. So whilst this initially seems to be a pretty good welcome bonus offer, the tight wagering conditions and the fact that you can only wager on qualifying slots games at a maximum of £5 will mean that Rizk might want to give potential customers something a little less restrictive to play with in the future. Terms and conditions apply, 18+.
2. Casino environment
User-friendly casino gaming site
You’d be surprised how many casino gaming brands seem to actually try and make it difficult for new customers to use their sites. But thankfully, our Rizk review found that this brand has put together an intuitive and user-friendly site that can be easily enjoyed by newbies and experienced casino gaming fans alike.
We decided to award a high Rizk rating for their casino environment thanks to the way that they foregrounded the gaming options. This meant that you could simply scroll down the homepage to see their latest releases, Captain Rizk’s picks, featured games, plus there were also cool categories that organised the slots games into genres such as Hollywood, horror, action and adventure and so on. In addition to this, our Rizk review was also glad to find that the brand had included a handy search feature at the top of their site so that you didn’t have to waste too much time in hunting down your favourite online casino game.
Whilst there might be some conflicting opinions about who the Captain Rizk character is at the centre of all of this, there will certainly be favourable Rizk opinions about the way that the brand allow you to carry out all of the most important gaming tasks. From logging into your account to accessing the free live chat feature, our Rizk test found that everything was designed reasonably intuitively and even the biggest newbie won’t have too much of a problem in using this user-friendly website. And with multi-language support for English, Finnish, Norwegian, Swedish and German speakers, we expect to see many more positive Rizk opinions being aired in the future.
3. Games selection
All of the best casino games
Everybody will have their own opinions about what constitutes a great casino gaming site, but we are fairly certain that Rizk will have your gaming needs covered. This is because the brand’s website is packed full of all manner of weird and wonderful slots games, as well as an excellent array of table games like roulette and blackjack.
Whilst we couldn’t find any bingo gaming options here, our Rizk test discovered an endless variety of top slots titles from legendary software developers like NetEnt. In addition to this, there were plenty of glamorous live casino games from the likes of Evolution Gaming so that you could instantly find yourself playing against a real-life dealer in immersive games of roulette, blackjack, Casino Hold’em, three card poker, Caribbean stud poker, Ultimate Texas Hold’em and even Dream Catcher.
What will really help the brand get a high Rizk rating in any online casino comparison is the way that they have something for everyone. So that whether you are catering to your inner rock’n’roller with the Guns N’ Roses slots game or are keeping it classy with just one more round of Evolution Gaming’s Paris Blackjack Live, then Rizk have got your casino gaming needs covered.
4. Devices and apps
Enjoy casino gaming on the go with the Rizk app
Most gaming fans like to play games like slots, roulette and blackjack from the convenience of a smartphone and tablet. And Rizk have catered to this trend by creating their own awesome casino app for iOS and Android devices. These gaming apps put the whole of the Rizk gaming experience in the palm of your hand so that you can enjoy all of the games and promotions without having to use the browser on your mobile device.
We carried a quick Rizk test of these gaming apps and found that they downloaded quickly and that all of our favourite games worked fine from the smaller screen of a smartphone. What really impressed us was the fact that we could even enjoy playing on the famous Wheel of Rizk with a mobile device that was a great way to add some fun whilst out and about.
We should also mention that our Rizk test of their app discovered that we could also do many important tasks such as making fast deposits and withdrawals whilst on the go, and we could also enjoy playing the Rizk Race to try and take a share of the huge prize pool. So that whether you are using a laptop, tablet or smartphone, your choice of device won’t stop you enjoying this hugely promising casino gaming site.
5. Customer service
Live chat and email support options
Whilst the Rizk website is clearly designed to be able to be used by all levels of gamer, there always comes a time when you might want to contact the brand’s customer service team. Thankfully, the brand have given you some free and simple ways to get in touch. The easiest way is probably to use the live chat feature that’s located on the left tab of the website. This brings up a window where you can direct your query on topics like bonus, responsible gaming, payments, documents, account, campaigns and product.
In addition to this we also found a customer care email address in the footer of the homepage that could be useful for any more in-depth questions. Sadly we couldn’t find anything in the way of a customer support telephone hotline, but most queries should be able to be resolved through the live chat and email support options.
We also failed to find anything in the way of a FAQ or help section on the Rizk site. Despite this there were useful sections that detailed the brand’s payment methods, responsible gaming tools, bonus terms and betting rules. So if you need any help you should probably reach out to Rizk through their free live chat service.
6. Deposit & Payout
All top payment brands featured
In order to make the most of the Rizk gaming site, you will need to deposit your own money in your account. Rizk provides you with a few safe and secure ways of doing this. This means that you can make free and instant deposits with a Visa or MasterCard credit or debit card from between £10 and £5,000, or you could use an e-wallet like Neteller or Skrill to deposit the same amounts. There is also the option of using a Paysafecard prepaid voucher, although you can only deposit between £10 and £200 at a time. The footer of the brand’s website also states that you can use PayPal here, but we couldn’t find any information about the maximum and minimum deposit limits.
When it comes to withdrawing your winnings, Rizk also provides you with a similar amount of safe payment options. If you want to withdraw with a debit card then you can withdraw between £20 and £5,000 at a time, and it should take between one and three banking days for the money to reach your account. There is also the option of using e-wallets like Skrill and Neteller to withdraw anything between £20 and £5,000 at a time and these methods have the advantage of near-instant processing times.
Some gamers would also be glad to see that Rizk permit you to make withdrawals via bank transfer. This can take between one and three working days but you can withdraw between £20 and £50,000 in one single transaction. And the best news is that, unlike some casino gaming sites, Rizk won’t charge you a penny for adding funds or removing winnings from your account.
7. Security and licensing
Award-winning and fully licensed site
You should never give your money to a gaming site that doesn’t display their relevant gambling license as it means that you would have nothing in the way of customer protection. Thankfully you won’t have this kind of problem at the Rizk site as the brand are fully licensed and regulated by the Malta Gaming Authority which means that you should be guaranteed a safe, fair and completely transparent casino gaming experience.
We were also impressed with the way that Rizk appears to have been recommended by several recognised casino gaming bodies. With awards from the likes of Casinomeister and Latest Casino Bonuses, it shows that the brand has come a long way since they started operations in 2016.
In addition to this, Rizk has taken the commendable steps of forming alliances with responsible gambling bodies like GamCare, Gambling Therapy, Gamblers Anonymous UK, BeGambleAware and GamStop so that you have everything you need to stop your casino gaming from getting out of control. And with the likes of IBAS on hand to settle any wagering disputes, you should be comfortable in the knowledge that Rizk wants you to feel safe and secure on their SSL-level encrypted site.
8. Limits and payout margins
More information needed
If you want to know how much you can win at a single casino game with Rizk, then you will probably need to contact a customer service representative via the free live chat feature. This is because the brand has failed to give us anything in the way of useful information about their betting limits. Whilst many sites will include information about maximum winnings in their terms and conditions section, it looks like Rizk has omitted this important detail.
There is a similar lack of information about the brand’s payout margins which would have been helpful in helping the site’s customers discover which casino games have the best chance of giving them a winning result.
But all was not lost as Rizk has provided customers with helpful tools to keep their gambling under control. These tools included the ability to set your own financial limits, deposit limits, loss limits and wagering limits, plus you also have the option of implementing a self-exclusion feature so that you can give yourself a good cooling off period. So whilst Rizk failed to give us much in the way of information regarding betting limits or payout margins, it’s nice to find that the brand has given you everything you need to enjoy some responsible casino gaming.
9. VIP program
No VIP program but plenty of cool promotions
Whilst Rizk doesn’t include any kind of VIP program, they have stepped up to the mark by giving existing customers full access to a good range of exciting promotions. Our favourite had to be the Rizk Race that gives you the task of gathering as many points as possible within the time limit that can give you the chance to win the main prize of £1000. All of the Rizk Races are free to join and there is plenty of fun in trying to make your way up the Rizk Race leaderboard.
We couldn’t miss out on the fact that the Wheel of Rizk is another great way for existing customers to enjoy getting a boost on their profits. The brand explains this promotion as being ‘like Wheel of Fortune but way cooler, and we have to admit that we were impressed by the way that it allowed you to play games in order to fill your Rizk Power Bar that could activate the Wheel of Rizk. Once you’d managed to get the Wheel of Rizk to spin, then you could look forward to getting plenty of nice rewards that range from free spins to what the brand called‘ big ass jackpots’.
And with plenty more tempting seasonal promotions like Halloween Rizk and Merry Rizkmas to be found under the Rizk Insider tab, we are sure that many existing customers will keep coming back to see what this promising casino gaming site have to offer.
10. Additional offers
No sports bets, just plenty of casino games
Rizk’s gaming site seems to be all about classic casino games which means that you are not going to find anything in the way of sports betting options or even simple games like bingo or scratchcards here. Whilst this might be disappointing for some gamblers out there, we liked the streamlined feel of the Rizk site and think that it’s a good idea for the brand to keep things focused on their slots and table games.
Despite these, we did find some interesting evidence that suggested that Rizk might be thinking of expanding their gambling entertainment in the future. By clicking on the Betting Rules tab at the bottom of the Rizk homepage, you can find a section that details all of the rules for betting on a massive range of sports that range from popular options like football, tennis, basketball and baseball, to some serious niche sporting attractions like curling, darts and even bandy.
So whether this means that Rizk is thinking about expanding into the sports betting domain is hard to see. But one thing for certain, and that is that this casino gaming site has got some seriously big ambitions and it would be foolish to bet against them picking up plenty more customers.
Our conclusion
Solid start from relatively new casino gaming site
Rizk has only been with us for a couple of years, but we discovered that this casino gaming site has made a pretty good start to its campaign. Whilst there are many very similar casino sites out there, Rizk has managed to make their site a little different from the rest through the introduction of the Captain Rizk character and the host of excellent promotions like the Wheel of Rizk and the enjoyable Rizk Race.
The whole feel of the site felt professional and intuitively designed, and the introduction of user-friendly apps for iOS and Android devices is sure to be a big hit amongst mobile gamers. We thought that the brand’s selection of slots and table games was very strong, and there was also plenty of immersive live casino gaming entertainment.
However, we can’t really say that it was a faultless performance from Rizk. The welcome bonus had some seriously tough wagering conditions and the fact that you could only make qualifying slots bets with a maximum £5 stake seemed to be a bit of a joke. In addition to this, we felt that the lack of helpful FAQ was a big mistake for Rizk, plus we would have liked to have seen more in the way of information regarding things like betting limits and payout margins.
Despite these minor reservations, we were glad to find that this promising site had managed to get a license from the Malta Gaming Authority to safeguard your personal details and deposits. And with a massive choice of games, live chat customer support and safe payment methods, there’s no real reason why not to give Rizk a try.